Privacy Policy

Mellow Made Studio is a branding and graphic design studio based in the United Kingdom. For the purposes of UK data protection law, Mellow Made Studio is the "data controller" of any personal information collected through this website. This means I am responsible for deciding how your personal information is collected, used and protected.

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact me using the details below:

Mellow Made Studio
Email: mel@mellowmade.co.uk
Website: mellowmade.co.uk

I am committed to protecting your privacy and handling your personal information in a transparent, secure and lawful manner.

What Information Is Collected?

This website may collect and process the following personal information when you visit or contact Mellow Made:

Information You Provide Directly

When you complete a contact form, enquire about my services, or contact me by email, you may provide information such as:

  • Your name

  • Email address

  • Business name

  • Website or social media links (if provided)

  • Information about your project, business, or enquiry

  • Any other information you choose to include in your message

Information Collected Automatically

When you visit this website, certain information may be collected automatically through analytics tools and cookies, including:

  • IP address (which may be anonymised where applicable)

  • Browser type and version

  • Device type

  • Pages visited

  • Time spent on the website

  • Referring website or source

  • General geographic location

This information helps me understand how visitors use this website and improvements that can be made.

How Might Your Information Be Used?

Your personal information will only be used if there is a lawful basis to do so under UK data protection law. Your information may be used to:

  • Respond to Enquiries

  • Provide Services

  • Improve This Website and Maintain its security

  • Legal and Regulatory Requirements

  • Marketing Communications

    We will only send marketing emails such as newsletters where you have explicitly consented to receive them.

    You can withdraw your consent and unsubscribe at any time by following the instructions included in our emails or by contacting us directly.

Legal basis for processing (UK GDPR)

Legitimate Interests
When you contact me through this website, email, or contact form, I may use the information you provide to respond to your enquiry, answer your questions, and discuss services. I consider this a legitimate business interest and only use your information in ways you would reasonably expect.

Consent
This website uses analytics cookies to help me understand how visitors use this website and improve user experience. These cookies will only be placed on your device if you choose to accept them through the cookie banner. You can change or withdraw your consent at any time through your browser settings or cookie preferences.

Under UK GDPR, you have the right to:

  • Access any personal data I hold about you

  • Correct any inaccurate information

  • Ask me to delete your data

  • Object to how I process your data

  • Withdraw consent at any time for cookie-based processing

  • Complain to the Information Commissioner's Office (ICO)

How long do I keep your data?

We only keep personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

Typically:

  • Enquiry information submitted through our website or by email is retained for up to 24 months after our last communication.

  • Information relating to client projects, contracts, and business records may be retained for up to 6 years after the completion of a project.

  • Financial records, including invoices, are retained for the period required by UK tax and accounting regulations.

  • Website analytics data is retained in accordance with our Google Analytics settings.

When personal information is no longer required, it will be securely deleted or anonymised.

Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes in how Mellow Made Studio operates, updates to services, or changes in legal and regulatory requirements. Any updates will be posted on this page, and the “last updated” date at the top of the policy will be updated accordingly. You should review this Privacy Policy periodically to stay informed about how your personal information is being protected.